EEAS intranet
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While working on the pilot of intranet don't forget we can learn lessons from the EEAS intranet site based on Drupal, too!
However I have not been particlarly impressed.
The main body is news, with categories for search (when you click on ALL NEWS button at the bottom, but no top menu, from which you should be able to go to eg. HR news, political news, traning news. The taxonomy is generally rather poor.
Has anybody been in touch with their webmaster to find out how they built it and whether they used any external contractors?
Wojciech
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The advantage of collaborative intranet lies in faster obtained information and reduced workload. Unfortunately EEAS colleagues missed this opportunity: they use drupal (done by ex Relex K2, with subcontracted contractor) and for instance they have this very useful strategic planning calendar, which is however is filled by 1 person, who is collecting all info by email. Why not to let people to insert this info themselves directly?
The touchy story of collaborative intranet was told by someone from financial institution. When Lehmans Brothers failed, one of the top Bank CEO confessed: "I was going to the office early morning, and thinking what we have to do, how to say to colleagues, what to say.. And to my own surprise, when the intranet site pop-ed in front, I saw my staff already collaborating online, creating forums and for a new practical guide, step-by-step, new procedures, reasoning what this crisis will bring, what to anticipate and how to cope..
So the strength of the intranet lies not in the top down approach (when somebody send info and it is uploaded), nor from the bottom up, Unit approach, but on the same level collaboration per topic, where cross cutting info can be shared and optimised, + when colleagues can customise what they want, what kind of info they need, and to what they can contribute.