Free edX-Princeton mooc on institutional change

The course introduces concepts and insights from applied political economy and the science of delivery. Topics include:

• Reducing delay, error, and diversion of funds in citizen services

• Using citizen monitoring and community-driven projects to improve services in rural areas

• Preventing conflicts of interest or self-dealing from blocking institutional reform; building trust and community and changing public expectations

• Overcoming capacity traps (what to do when brain drain, political turbulence, or other problems de-skill government)

• Facilitating coordination at the cabinet level

• Developing a strategy and the incentives to sustain change.

More info here: 

https://www.edx.org/course/making-government-work-hard-places-princetonx-mgwx