The Most Significant Change technique - USAID 2011

The Most Significant Change (MSC) technique is a tool for collecting, discussing and selecting stories about the significant changes that people experience as a result of your programs. It involves people at different levels of an organisation discussing the stories and then selecting the stories they consider most significant. This process aims to promote ongoing dialogue and learning about programs and how they can be improved to better meet their aims. It also helps program staff and stakeholders to explore the unexpected or negative changes that may have happened as a result of the program.