Dynamic change agent, leader, and strategist with 25+ years of experience in helping organisations improve their businesses through digital transformation, business process re-engineering, and effective management of data, information and knowledge. Passionate about acting as a bridge between different stakeholders by conceptualising, designing, and implementing effective, innovative, human-centred and customer-oriented strategies, approaches, systems, and solutions that fulfil user needs, solve business problems, and utilise opportunities for organisational improvement and sustainable change.