With over 15 years of professional experience, including 9 years at KPMG management consulting specializing in the ICT industry mainly in digital transformation and customer strategy, I have honed a versatile skill set. During my tenure at KPMG, I developed the ability to swiftly adapt to diverse environments, collaborating with various teams and executives worldwide. Thriving in a fast-paced, global setting, I cultivated proficiency in client engagement, project management, teamwork, and stress management.
In 2018, I transitioned to [24]7 ai, a prominent AI-powered customer service provider renowned for its expertise in voice and digital channels. This role provided me with invaluable insights into leveraging technology to enhance and streamline omnichannel strategies, further enriching my professional journey.
From a young age, technology has been my natural realm. I fondly recall my earliest encounters with gadgets like the Spectrum ZX at the age of 5. Growing up as part of the first generation to truly embrace technology, I've always believed in its potential to serve a greater good when used responsibly.
Driven by this belief, I embarked on a journey to contribute meaningfully to the intersection of technology and societal advancement. In 2023, I transitioned to GeSI, a global membership organization dedicated to harnessing digital solutions for environmental and social progress. Here, I've found a platform to align my passion for technology with a higher purpose, working towards a world where innovation empowers positive change.