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Contact

There may be times when you encounter issues while using the Capacity4dev platform, and you may need to contact the support team. Please find the instructions below:

Send an email to the support mailbox 

  1. Open your email.
  2. Address a new email to support@capacity4dev.eu.
  3. In the subject line, briefly summarise your query or the issue you are experiencing, for example, a Technical issue, Bug, or Editorial Query.
  4. In the body of the email, provide a detailed explanation of the issue, including any error messages you have received.
  5. If the issue is related to a specific page or content on Capacity4dev, provide the URL of the page or content.
  6. If possible, attach a screenshot of the issue you are experiencing.
  7. Send the email. 

 

Please note that the support team usually replies within 3 business days. If you are experiencing any issue, please to attach screenshot(s) to the email.