Who are actually pressing for performance from public organisations? Who are overseeing them, and to whom are they accountable? The Toolkit for Capacity Development has a handy tool for mapping sector and governance actors.
Who are in practice governing frontline service delivery? Do citizens have a say? Are there checks and balances institutions ensuring that the rules of the game are observed, and power not abused? Get help to map the situation in another tool from the Toolkit for Capacity Development.
Understanding the actual push and pull factors that make a sector – or an organisation – perform as it does (rather than how it should function!) is crucial to getting possible CD processes and support to CD processes right. If there are few external pressures to perform – either in the form of sanctions against non-performance or rewards for performance, then it is unlikely that attempts from within a cluster of organisations or from within an individual organisation will succeed in enhancing performance.
The Toolkit for Capacity Development includes Tool 4 which is designed to help in mapping the actual governance and accountability roles played by different actors. It is a strictly non-normative tool that aims at helping the users map the situation as it actually is – as an important precursor for a discussion of how it should be and where and how it is realistic to move in the desired direction.
The tool builds on the EC’s “Analyzing and Addressing Governance in Sector Operations”.
Log in with your EU Login account to post or comment on the platform.