Enhancing Transparency and Accountability through citizen engagement

The External Implementation Status and Results Plus (E-ISR+) system is a feedback, transparency, and accountability tool for the World Bank. The Implementation Status and Results Report (ISR), instituted in 2005, is an internal reporting tool on project implementation progress. In 2010, the ISR process incorporated E-ISR+ as a new pilot effort, designed to incorporate the views of beneficiaries and bring key stakeholders and civil society into the project monitoring and evaluation (M&E) process.