Social services and care

This course focuses on innovating human resources and human resources management, one of the greatest challenges facing social security institutions across the globe. The training will provide an in-depth analysis and...

The ISSA Guidelines on Good Governance provide board members and managers with practical guidance in nine areas of major concern: strategic planning; operational risk management; internal auditing of operations; actuarial...

This course will focus on the crucial aspects of contribution collection and compliance, which are central to the financial sustainability, extension and viability of social security systems. The ISSA Guidelines provide guidance...

This free, self-paced masterclass is available on eCampus, the ITCILO's online learning platform. We are observing a renewed appreciation of social protection: the recent pandemic once again reminded us that rights-based social...

This course will focus on the crucial elements of administrative solutions for extending coverage, which are vital for the financial sustainability, extension and viability of social security systems. The ISSA guidelines on...

This course will focus on the crucial elements of actuarial work in social security, which are central to the assessment of the financial sustainability of a social security system. The training will provide an in-depth analysis...

Introduction to the course This course provides a panorama of tools and techniques for integrating evidence into social protection policy design. Participants will have an opportunity to explore practical application of evidence...

This e-learning course is organized by the International Training Centre of the International Labour Organization (ITCILO), in cooperation with the International Labour Organization (ILO) and the International Social Security...