OPSYS Track 1 Results & Monitoring - Feedback reports

Dear colleagues

The User Testing 1 was conducted between the 31/10/2017 to the 30/11/2017 to test the first functionalities available in OPSYS, which mainly focused on Track 1 – Results & Monitoring.

The test was open to all EUDs and HQ units and about 100 users participated. Pilot users (i.e. belonging to the following EUDs/HQ units: Bosnia-Herzegovina; Brazil; Burkina Faso; Georgia; Malawi; Morocco; Pakistan; Peru; Thailand/China/India; Turkey; Ukraine; DEVCO A 02; DEVCO A 04; DEVCO C 01; DEVCO D 03; DEVCO E 02; FPI.2; FPI.4 and appointed FPI users in EUDs) connected with their EU login; all other users connected with one of the 18 dummy logins (ex. w0501060).

Over 400 qualitative comments were collected between the online survey comments and detailed feedbacks from e-mails and face-to-face meetings.

The document "OPSYS Track 1 Results & Monitoring - Feedback report" presents the consolidation and the answers to the feedbacks collected.

The other four documents present the results of the online survey (one for DEVCO, one for NEAR, one for FPI and one including the three).

Don't hesitate to contact us if you think your feedback has not been answered or you have further questions: DEVCO OPSYS USER SUPPORT & COMMUNICATION <EuropeAid-OPSYS-USER-SUPPORT-COMMUNICATION@ec.europa.eu>