Service minded It professional with extensive experience in the Banking, Finance, healthcare and Education sector.
Keywords: ITSM, ITIL, ServiceNow, PRINCE 2, PM², PMBOK, ChatGPT, Wrike
Implementation of ITSM and project management solutions
Crisis management
Successes:
Ticket solution + project management tool (WRIKE) implemented
Project process using PM²
WIFI roll-out (Cisco Meraki)
UPS replacement
VXrail implementation
DM 5500 Backup solution implementation
Future projects:
Complete network replacement - Extreme Networks replacement by Cisco Meraki
Scheduled and funded (2024)
Replacement of VMware solution (terminals) by microsoft stand alone solution (Intune + auto pilot)
Scheduled and budgeted (2024)
Teams telephony to replace outdated wired solution.
Languages: (fluent)
English
Dutch
German
French
Luxembourgish
Goal: Under promise, Over deliver.